If you’re business isn’t as big as you’d like it to be, you can still present a professional and larger company by using a feature called “catch-all” for your e-mails.

What is a catch-all e-mail account?

From GoDaddy.com: A catch-all email account is an address that is specified to receive all messages that are addressed to an incorrect email address for a domain. For example, you have three email addresses set up for coolexample.com; info@coolexample.com, sales@coolexample.com, and webmaster@coolexample.com, you can set up info@coolexample.com as a catch-all email account. Then, any email messages sent to manager@coolexample.com (or any other invalid email address), are sent to the catch-all account (info@coolexample.com).

How You Can Use It

On your website and other marketing pieces list the e-mail accounts you would use if you were a larger company with multiple staff. For example, list the support@yourdomain.com for the contact e-mail, or webmaster@yourdomain.com for website questions.

Use your real e-mail address (name@domain.com) when replying or when communicating with existing clients. With the catch-all e-mail feature enabled, all the  e-mails will all come to your inbox, eliminating the need of having to check 5 different mailboxes or create/remember passwords for each one. In the future, when you do have that support team and staff, you can create a real support@yourdomain e-mail account and give them access.

Caution

From GoDaddy.com: Catch-all accounts may receive excessive spam, as *@[domainname.com] is a much bigger target than individual email addresses. If your customer has a catch-all email address and complains about spam to the associated domain name, let them know why they’re a bigger target.

If you do receive a lot of SPAM, disable the catch- all feature or look into SPAM e-mail blocking tools or software.

Not all e-mail providers have the catch-all e-mail account feature, so check with their support department if you can’t easily find it.